Capsule
Support
We usually answer within a day.
Write to support@naperian.io for questions, problems, account help or to report a pen pal. In the app you can also report and block a pen pal from their letters.
Common questions
Can I edit or delete an entry? No. Review it as much as you like before sealing; after that it stays as it was. Deleting your account removes everything.
Can a capsule be opened early? No, not even by you. You can move its date while it is still sealed.
Where is my journal? On your iPhone and in your iCloud. Settings → Your data exports all of it.
How do I cancel a subscription? In the Settings app: your name → Subscriptions → Capsule.